FAQs

We are the most inexpensive roofing company in town. That doesn’t mean we cut corners and leave you with a bad roof. In fact, our quality and your satisfaction is guaranteed!

How can I guarantee my new roof will be installed correctly?

At Cumberland Roof Pros, we ensure correct installation by using certified materials and seasoned professionals. We follow the best practices that ensure any customer's new roof will meet the highest standards by rigid inspections throughout our process.

What areas do you serve?

Cumberland Roof Pros proudly serves Kentucky and Tennessee. While our headquarters are located in Somerset, KY, we provide our roofing services throughout the region, delivering quality and reliability wherever you are.

What is a lien waiver and how will it protect me?

A lien waiver is a document from the contractor stating that he has been paid and waiving any future claims against your property. This works in the owner's interest to protect him from further legal fighting and assure that no more payment claims will be made.

Do I have responsibilities in maintaining my roof warranty?

Yes, you should follow CumberlandRoofpros' after-care instructions for frequent inspections and timely repairs. Proper maintenance ensures that your warranty remains valid for the maximum period possible while promoting the life of your roof.

Why do roofs collapse under the weight of snow?

Some roofs can be heavy with snow, either because they are not designed to withstand such loads or because they accumulate too much snow. Other contributing factors may be structural deficiencies and extra weight. Therefore, periodic maintenance and snow removal are necessary.

How can I reschedule the roofing service?

To change and rebook your roofing service, call our office directly at Cumberland Roof Pros. Please provide us with your information and the new desired date, and our staff will do their best to accommodate this change in the schedule as soon as possible.

Are flat roofs more prone to leaking?

Since drainage is limited on flat roofs, they are more susceptible to leaking than pitched roofs. Proper installation and then ongoing maintenance and repairs will significantly reduce incidents of leakage and ensure the long life of your flat roof.

Do you work with insurance?

Yes, Cumberland Roof Pros works with ALL insurance companies to manage roofing claims. Our staff is always ready to assist you with the documentation process to ensure that you get the coverage you deserve for your roofing project.